Cookie Policy

Last updated: 17 September 2026

This Cookie Policy explains how VELISSE SL uses cookies and similar technologies when you visit www.velisse.com.

This policy should be read together with our Privacy Policy.

Business name: VELISSE SL
Trading name: Velisse
Business address: 48 Kensington Park Road, London W11 3BU, United Kingdom
Email: info@velisse.com
Website: www.velisse.com

1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device when you visit a website.

Cookies and similar technologies can be used to:

  • Make a website function correctly

  • Remember your preferences

  • Keep products in your shopping basket

  • Support secure checkout

  • Understand how visitors use a website

  • Measure advertising performance

  • Improve the customer experience

  • Support personalised advertising where you have given consent

We may also use similar technologies such as tracking pixels, scripts and tags.

2. HOW WE USE COOKIES

Velisse uses cookies and similar technologies to operate and improve our online store.

Our website is powered by Shopify, which uses cookies and related technologies to provide essential ecommerce functionality.

We also use Meta Pixel for advertising measurement and marketing purposes where the required consent has been provided.

3. STRICTLY NECESSARY COOKIES

Some cookies are necessary for our website to function correctly.

These may be used for:

  • Website security

  • Shopping basket functionality

  • Checkout

  • Payment processing

  • Order processing

  • Fraud prevention

  • Maintaining your session

  • Remembering certain privacy or cookie preferences

These cookies are required to provide services that you request through our website.

Where permitted by applicable law, strictly necessary cookies may operate without your consent.

4. FUNCTIONAL COOKIES

Functional cookies may help us remember choices you make when using our website.

These may include preferences relating to:

  • Website functionality

  • Customer settings

  • Store preferences

  • Previous interactions with the website

These cookies are intended to make your experience more convenient and personalised.

Where consent is required, these cookies will only be activated after you have provided the appropriate consent.

5. ANALYTICS AND PERFORMANCE COOKIES

We may use analytics and performance technologies to understand how visitors interact with our website.

These technologies may provide information such as:

  • Pages visited

  • Time spent on the website

  • Products viewed

  • Navigation between pages

  • Device type

  • Browser type

  • General website performance

  • Actions taken during a visit

This information helps us understand how our store is used and identify ways to improve the customer experience.

Where required by law, analytics and performance technologies will only operate after you have provided consent.

6. META PIXEL AND ADVERTISING COOKIES

We use Meta Pixel to help measure and improve advertising campaigns on platforms operated by Meta.

Where you have provided the required consent, Meta Pixel may collect or receive information about your interaction with our website.

This may include:

  • Pages you visit

  • Products you view

  • Products added to your basket

  • Checkout activity

  • Purchases

  • Browser information

  • Device information

  • Cookie identifiers

  • Information relating to advertising interactions

This information may be used to:

  • Measure advertising performance

  • Understand whether an advertisement resulted in a website visit or purchase

  • Improve advertising campaigns

  • Create advertising audiences

  • Show more relevant advertising where permitted

Meta may process information received through Meta Pixel in accordance with its own privacy policies and terms.

Meta Pixel will not be intentionally activated before the required consent has been obtained where consent is legally required.

7. SHOPIFY COOKIES

Our online store is hosted by Shopify.

Shopify may use cookies and similar technologies to provide services including:

  • Store functionality

  • Shopping basket functionality

  • Checkout

  • Security

  • Fraud prevention

  • Customer authentication

  • Payment functionality

  • Website performance

  • Privacy preference management

The exact Shopify cookies used may change as Shopify updates its platform and services.

Some Shopify cookies are strictly necessary for our online store to work and cannot reasonably be disabled through our website without affecting core functionality.

Other Shopify technologies may depend on your privacy and consent choices.

8. FIRST PARTY AND THIRD PARTY COOKIES

Our website may use both first party and third party cookies.

First party cookies are placed directly by our website or the technology used to operate the Velisse store.

Third party cookies or similar technologies may be provided by companies that supply services to us, including Shopify and Meta.

Third parties may process information in accordance with their own privacy policies.

9. COOKIE CONSENT

When you visit our website, you may be shown a cookie consent banner or privacy preference tool.

Where consent is required, you will be given the opportunity to make choices regarding non essential cookies and similar technologies.

You may be able to:

  • Accept non essential cookies

  • Reject non essential cookies

  • Manage individual categories

  • Change your preferences later

Your consent must be given through a clear choice. Simply continuing to browse the website is not treated by us as consent where active consent is legally required.

10. CHANGING OR WITHDRAWING YOUR CONSENT

You can change or withdraw your consent to non essential cookies at any time through the cookie or privacy settings available on our website.

Withdrawing consent will not affect processing that took place lawfully before your preferences were changed.

You can also manage cookies through your browser settings.

Most browsers allow you to:

  • View stored cookies

  • Delete cookies

  • Block cookies

  • Block third party cookies

  • Prevent websites from storing new cookies

Please note that blocking strictly necessary cookies may prevent parts of our website, basket or checkout from functioning correctly.

11. HOW LONG COOKIES REMAIN ON YOUR DEVICE

Cookies may be either:

Session cookies, which normally expire when you close your browser.

Persistent cookies, which remain on your device for a defined period or until you delete them.

The duration of individual cookies depends on their purpose and the service provider that places them.

Cookie durations may change when Shopify, Meta or other technologies used by our store are updated.

12. PERSONAL INFORMATION AND COOKIES

Some cookies and similar technologies may involve the processing of personal information.

Where personal information is involved, we process that information in accordance with our Privacy Policy and applicable UK data protection law.

For more information about how we collect, use and protect personal information, please read our Privacy Policy.

13. THIRD PARTY SERVICES

Our website currently uses services including:

Shopify
Used to operate our ecommerce store, shopping basket, checkout, security and related functionality.

Meta Pixel
Used for advertising measurement, campaign optimisation and related marketing purposes where the required consent has been provided.

These providers may update the technologies they use from time to time.

14. YOUR PRIVACY CHOICES

You are not required to accept non essential cookies where consent is required.

Rejecting optional advertising or analytics cookies will not prevent you from purchasing Velisse products.

However, some optional website features or personalised experiences may be reduced depending on your choices.

15. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes to:

  • The technologies used on our website

  • Shopify functionality

  • Advertising technologies

  • Our business practices

  • Applicable legal requirements

The latest version will always be published on www.velisse.com.

The date at the top of this policy indicates when it was last updated.

16. CONTACT US

If you have any questions about this Cookie Policy or the technologies used on our website, contact us at:

VELISSE SL
Velisse
48 Kensington Park Road
London W11 3BU
United Kingdom

Email: info@velisse.com
Website: www.velisse.com